We usually answer our e-mail within a day, although obviously that varies.

Send questions to help@chado-software.com.


If you don't get a response, it means that we weren't able to e-mail you.   In that case, check the return e-mail address you've used, check your spam filter, and try sending the message using another e-mail address, if possible.

If you are having difficulties working with one of our products, be sure to check our technical support FAQ:

Technical Support FAQ